Careers
Support Mates is built on real relationships — consistent squads who genuinely know the people they support. If you're reliable, caring and up for a laugh, we'd love to meet you.
More than a job
We're not a revolving-door agency. Our Squad Model means you're matched to the same Mates each week — so you build genuine relationships, see real progress, and actually look forward to your shifts.
You'll be backed by a close team, proper training and leaders who have your back. We run on the Mates Code — show initiative, speak up early, back your teammates. Hard work, sure — but the good kind, with plenty of laughs along the way.
Apply below →
Support work that's genuinely rewarding — and a team that looks after you too.
The same Mates each week through our Squad Model — not a different face every shift.
Reliable, regular hours that fit around your life — casual and part-time options.
Proper onboarding, ongoing training and real pathways to grow your career.
Supportive leaders, a friendly crew, and the backing you need to do great work.
Experience helps, but attitude matters most. Sound like you?
You actually want to make someone's day better — and it shows.
People are counting on you, and you show up — every time.
From farm mornings to footy, you bring good energy to the day.
You listen well and connect easily with people of all abilities.
New to disability support? Great attitudes can be trained — we'll back you.
Or willing to get them — NDIS Worker Screening, WWCC and a current licence.
Everyone starts as a Support Mate — then grows into the stream that fits their strengths. These are separate career paths, not rungs on one ladder.
Step up to roles like Senior and Lead Support Mate — guiding the team, mentoring newer staff and keeping shifts running safely and smoothly.
Design and run great experiences as an Activity or Program Lead — from fitness and cooking to camps, STA weekends and social events.
Grow into team or program coordination — the behind-the-scenes side of rostering, compliance, family updates and systems like ShiftCare.
Build deeper expertise for complex, higher-need support, in areas such as medication, behaviour, mealtime and personal care.
No polished CV needed — just tell us a bit about you.
Takes a few minutes — tell us about you and what you're looking for.
Questions first? Email hello@supportmates.com.au or call 1300 190 382.
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